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Support

Low-Ops provides support to the applications and platform.

If you need help with the platform, please contact the Low-Ops team. You can do that by following the steps below.

Step 1: Open Support from user menu.

Support Menu

Step 2: Fill the form and submit.

  • Enter your "Email"
  • Enter a "Subject" for your request
  • Provide a detailed "Description" of your issue or request
  • Click the "Send" button to submit your support ticket
Support Dialog

The Low-Ops team will review your request and get back to you as soon as possible.

Best Practices to submitting support request
  • Be as specific as possible in describing your issue or request
  • Include any relevant error messages
  • Mention any steps you've already taken to try to resolve the issue
  • Provide context about the importance or urgency of your request
  • If applicable, include information about which application or environment you're working in